Terms of service
Terms of Service
This website is operated by Creek Life. Throughout the site, the terms “we”, “us” and “our” refer to Creek Life. Creek Life operates this website and store, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience.
Creek Life is powered by Shopify, which enables us to provide our services to you.
By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions, you may not access the website or use any services.
1. Access and Account
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a legal guardian.
You may be required to provide personal information such as your name, email address, mobile number, billing and shipping address, and payment details to place an order. You agree that all information provided by you is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Products and Information
We make every effort to display our products as accurately as possible. However, actual product colours and appearance may vary slightly due to lighting, photography, or screen settings.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit the sale of any product at our discretion.
3. Orders
Placing an order constitutes an offer to purchase. Creek Life reserves the right to accept or reject any order at its sole discretion.
Orders cannot be cancelled once they are confirmed and processed.
All purchases are subject to our Return and Exchange Policy.
Products purchased are strictly for personal use and not for resale.
4. Pricing and Payments
All prices displayed on the website are in Indian Rupees unless stated otherwise.
Prices may change without prior notice. The price applicable to your order will be the price at the time of order placement.
Payment must be completed before the order is processed. We use secure third-party payment gateways and do not store your payment information.
5. Shipping and Delivery
Orders are typically delivered within 4 to 8 working days, depending on location and logistics availability.
Delivery timelines are estimates and not guaranteed. Creek Life is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.
Once the order is handed over to the courier partner, the risk of loss transfers to the customer.
6. Return and Exchange
Creek Life follows a strict no return policy.
Exchange is allowed only in case of damaged or defective products. The issue must be reported within 48 hours of delivery with proper images or video proof.
The product must be unused, unwashed, and in original packaging.
Refunds are not provided unless an exchange is not possible due to stock unavailability.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, designs, and trademarks, is the property of Creek Life and is protected under applicable intellectual property laws in India.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.
8. Third-Party Services
This website may contain links or integrations with third-party services. Creek Life is not responsible for the content, policies, or practices of any third-party websites or services.
Use of such services is at your own risk.
9. Shopify Platform
Creek Life is hosted on Shopify. Shopify provides the platform but is not responsible for sales, products, or customer service provided by Creek Life.
Any disputes regarding orders or products must be resolved directly with Creek Life.
10. Limitation of Liability
To the fullest extent permitted by law, Creek Life shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or products purchased through it.
11. Indemnification
You agree to indemnify and hold harmless Creek Life, its owners, employees, and partners from any claim arising out of your misuse of the website or violation of these Terms.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Ahmedabad, Gujarat.
13. Changes to Terms
Creek Life reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on this page.