Shipping policy

Shipping Policy

At Creek Life, we strive to deliver your orders in a timely and reliable manner.

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Order Processing

All orders are processed after successful payment confirmation. Orders are usually dispatched within 1 to 3 working days, excluding Sundays and public holidays.

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Shipping Timeline

Orders are typically delivered within 4 to 8 working days from the date of dispatch, depending on the delivery location and courier service availability.

Delivery timelines are estimates and may vary due to factors beyond our control such as courier delays, weather conditions, or regional restrictions.

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Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before placing the order.

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Delivery Partners

We use reliable third-party courier and logistics partners to deliver your orders safely. Once the order is handed over to the courier partner, tracking details will be shared via email or SMS.

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Delays

Creek Life is not responsible for delays caused by courier partners, natural events, strikes, or any unforeseen circumstances. We will, however, assist you in tracking your order wherever possible.

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Delivery Address

Please ensure that the shipping address and contact details provided at checkout are accurate and complete. Creek Life will not be responsible for non-delivery due to incorrect or incomplete address information.