Refund policy
Return & Exchange Policy
At Creek Life, we ensure that every product goes through strict quality checks before dispatch.
We follow a no return and no refund policy.
Exchange Policy
Customers can request an exchange within 7 days of delivery in case of:
- Size issues
- Defective or damaged product
- Incorrect product received
Exchange Conditions
To be eligible for an exchange:
- The request must be raised within 7 days of delivery
- The product must be unused, unwashed, and in original condition
- All tags and packaging must be intact
- Valid proof of purchase is required
Exchange Process
- Customers must contact us at creeklife.in@gmail.com or +91 98256 61600
- Provide clear images or videos (if product is damaged/incorrect)
- Once approved, exchange will be processed based on product availability
If the same product is not available, an alternative product or store credit may be offered.
Non-Eligible Cases
Exchange will not be accepted in the following cases:
- Request raised after 7 days of delivery
- Used, washed, or damaged products (by customer)
- Minor color variation due to lighting or screen differences
- Change of mind after purchase
Important Note
- We do not provide refunds under any circumstances
- Exchange is subject to approval and product availability
Contact Information
For any queries, please contact us:
Email: creeklife.in@gmail.com
Mobile: +91 98256 61600