Privacy policy

Privacy Policy

Last updated: February 4, 2026

Creek Life operates this store and website, including all related information, content, features, tools, products and services, to provide you with a seamless shopping experience. Creek Life is powered by Shopify, which enables us to host and operate our online store.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our website, or otherwise communicate with us.

By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information when you interact with our Services:

  • Contact information such as name, email address, phone number, billing and shipping address

  • Order and transaction details including products purchased or exchanged

  • Payment information processed securely through third-party payment gateways

  • Account information such as login details and preferences

  • Communication details when you contact our support team

  • Device and usage information such as IP address, browser type, and website interaction data

We do not knowingly collect personal information from children under the age of 18.

Sources of Personal Information

We collect personal information:

  • Directly from you when you place an order, create an account, or contact us

  • Automatically through cookies and similar technologies when you browse our website

  • From service providers who help us operate our business, such as payment processors and delivery partners

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill orders, payments, deliveries, and exchanges

  • Communicate order updates and customer support responses

  • Improve our website, products, and customer experience

  • Send promotional or marketing communications (you may opt out at any time)

  • Prevent fraud, misuse, and unauthorized access

  • Comply with legal obligations under Indian laws

Sharing of Personal Information

We do not sell or rent your personal information.

Your information may be shared only with:

  • Shopify and trusted service providers for website hosting, payments, logistics, and analytics

  • Courier partners for order delivery

  • Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and lawfully.

Shopify Platform

Our store is hosted on Shopify. Shopify may collect and process personal information to provide and improve its services. Your information may be stored or processed outside India in accordance with Shopify’s security and privacy standards.

To learn more, you may review Shopify’s Privacy Policy at https://privacy.shopify.com.

Cookies

We use cookies to enhance site functionality, analyze traffic, and improve user experience. You can control or disable cookies through your browser settings.

Data Security and Retention

We follow reasonable security practices to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes.

Your Rights

You may request to:

  • Access or update your personal information

  • Delete your personal data, subject to legal obligations

  • Opt out of promotional communications

Requests can be made by contacting us using the details below. We may verify your identity before processing requests.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Changes to This Policy

Creek Life reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us:

Creek Life
B-9 Radhe Kishan Business Park
Opp. HP Petrol Pump
Narol–Isanpur Road, Isanpur
Ahmedabad

Email: creeklife.in@gmail.com
Mobile: +91 98256 61600